Welcome to Koovva — shop from trusted vendors across Nigeria

What is the return policy?

You can request a return within 7 days of delivery.

You can ask to return an item within 7 days of delivery if it:

  • arrived damaged or broken
  • is the wrong item, size or colour
  • is not as described, fake, or missing parts

Items should be unused and in their original packaging where possible. Some items cannot be returned for hygiene reasons — see items that can’t be returned.

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Updated 25 Sep 2026

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